.help-page{--h-ink:#281643;--h-sub:#6a5e77;--h-purple:#7419c9;--h-purple-soft:#f2e8fc;--h-orange:#f97316;--h-orange-deep:#ea580c;--h-orange-ink:#ab430c;--h-orange-soft:#fff1e6;--h-green:#07834b;--h-green-soft:#e7f8ee;--h-cream:#fff8ef;--h-card:#ffffff;--h-border:#ece1da;--h-shadow:0 6px 18px rgba(40,22,67,0.06);background:radial-gradient(520px 320px at 100% 0,rgba(242,232,252,.9),transparent 70%),radial-gradient(420px 300px at 0 30%,rgba(255,233,210,.7),transparent 70%),var(--h-cream);color:var(--h-ink);min-height:70vh;padding-block:24px 64px}.help-wrap{max-width:720px;margin-inline:auto;padding-inline:16px;display:grid;gap:16px}.help-muted{color:var(--h-sub);margin:0}.help-small{font-size:.84rem}.help-bar{display:grid;grid-template-columns:44px 1fr auto;align-items:center;gap:8px}.help-back{display:grid;place-items:center;width:44px;height:44px;border-radius:50%;color:var(--h-ink)}.help-back:focus-visible,.help-back:hover{background:var(--h-purple-soft);outline:none}.help-bar-title{margin:0;text-align:center;font-size:1.3rem;font-weight:700;color:var(--h-ink)}.help-new{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:999px;background:var(--h-purple);color:#fff;font-weight:600;font-size:.9rem;text-decoration:none}.help-new:hover{background:#5f12a8}.help-hero{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center}.help-hero h1{margin:0;font-family:var(--display);font-size:clamp(2rem,5vw,2.6rem);line-height:1.1;color:var(--h-ink);text-wrap:balance}.help-hero-lead{margin:6px 0 8px;font-size:1.15rem;font-weight:700;color:var(--h-ink)}.help-hero-art{position:relative;width:168px;height:168px;display:grid;place-items:center}.help-hero-art img{position:relative;width:150px;height:150px;object-fit:contain;filter:drop-shadow(0 10px 18px rgba(249,115,22,.25))}.help-glow{position:absolute;inset:0;border-radius:50%;background:radial-gradient(circle,rgba(247,186,72,.45),rgba(242,232,252,.6) 55%,transparent 72%)}.help-spark{position:absolute;color:#f7ba48;font-size:18px}.help-spark-a{top:4px;left:20px}.help-spark-b{top:18px;right:6px;font-size:13px}.help-spark-c{bottom:24px;left:2px;font-size:12px;color:#c9a3f0}@media (prefers-reduced-motion:no-preference){.help-spark{animation:help-twinkle 3.2s ease-in-out infinite}.help-spark-b{animation-delay:1.1s}.help-spark-c{animation-delay:2s}}@keyframes help-twinkle{0%,to{opacity:1;transform:scale(1)}50%{opacity:.45;transform:scale(.8)}}.help-card{background:var(--h-card);border:1px solid var(--h-border);border-radius:18px;box-shadow:var(--h-shadow)}.help-actions,.help-ticket-list{display:grid;gap:12px}.help-action{display:grid;grid-template-columns:auto 1fr auto;gap:16px;align-items:center;padding:16px;color:inherit;text-decoration:none;transition:transform .15s,box-shadow .15s}.help-action:focus-visible,.help-action:hover{transform:translateY(-1px);box-shadow:0 10px 24px rgba(40,22,67,.1);outline:none}.help-action-copy{display:grid;gap:4px;min-width:0}.help-action-copy strong{font-size:1.12rem;color:var(--h-ink)}.help-action-copy span{color:var(--h-sub);font-size:.92rem}.help-chevron{color:var(--h-sub);flex:none}.help-tile{display:grid;place-items:center;width:60px;height:60px;border-radius:16px;color:#fff;flex:none}.help-tile-orange{background:linear-gradient(145deg,#fb923c,var(--h-orange-deep));box-shadow:0 8px 18px rgba(234,88,12,.3)}.help-tile-purple{background:linear-gradient(145deg,#a855f7,var(--h-purple));box-shadow:0 8px 18px rgba(116,25,201,.28)}.help-tile-small{width:46px;height:46px;border-radius:14px;box-shadow:none}.help-tile-open{background:var(--h-purple-soft);color:var(--h-purple)}.help-tile-waiting{background:var(--h-orange-soft);color:var(--h-orange-ink)}.help-tile-resolved{background:var(--h-purple-soft);color:var(--h-sub)}.help-section-head{display:flex;justify-content:space-between;align-items:baseline;margin-top:8px}.help-section-head h2{margin:0;font-size:1.15rem;color:var(--h-ink)}.help-link{background:none;border:0;padding:4px;color:var(--h-purple);font-weight:600;cursor:pointer;font-size:.95rem}.help-faqs{display:grid;gap:10px}.help-faq summary{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;padding:14px 16px;cursor:pointer;list-style:none;color:var(--h-ink)}.help-faq summary::-webkit-details-marker{display:none}.help-faq summary:focus-visible{outline:2px solid var(--h-purple);outline-offset:2px;border-radius:18px}.help-faq[open] .help-chevron{transform:rotate(90deg)}.help-faq .help-chevron{transition:transform .2s}.help-faq-icon{color:var(--h-purple)}.help-faq p{margin:0;padding:0 16px 16px 48px;color:var(--h-sub);line-height:1.6}.help-form{display:grid;gap:18px}.help-form fieldset{border:0;padding:0;margin:0}.help-field>span,.help-form legend{font-weight:700;color:var(--h-ink);margin-bottom:10px;display:block}.help-categories{display:grid;grid-template-columns:1fr 1fr;gap:10px}.help-category{display:grid;justify-items:center;gap:6px;padding:14px 8px;border-radius:14px;border:1px solid var(--h-border);background:var(--h-card);color:var(--h-ink);font:inherit;cursor:pointer}.help-category svg{color:var(--h-purple)}.help-category-wide{grid-column:1/-1;display:flex;justify-content:center}.help-category.is-on{border:2px solid var(--h-purple);background:var(--h-purple-soft);color:var(--h-purple);font-weight:600}.help-category:focus-visible{outline:2px solid var(--h-purple);outline-offset:2px}.help-field{display:grid;position:relative}.help-field input,.help-field textarea,.help-reply textarea{width:100%;border:1px solid var(--h-border);border-radius:14px;background:var(--h-card);color:var(--h-ink);padding:12px 14px;font:inherit;resize:vertical}.help-field input:focus,.help-field textarea:focus,.help-reply textarea:focus{outline:2px solid var(--h-purple);outline-offset:1px;border-color:transparent}.help-count{justify-self:end;color:var(--h-sub);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;margin-top:4px}.help-note{display:flex;gap:10px;align-items:flex-start;margin:0;padding:12px 14px;border-radius:14px;background:var(--h-purple-soft);color:var(--h-ink);font-size:.92rem}.help-note svg{color:var(--h-purple);flex:none}.help-note-warn{background:var(--h-orange-soft);color:var(--h-orange-ink)}.help-error{margin:0;color:#b42318;font-size:.92rem}.help-primary{display:inline-flex;justify-content:center;align-items:center;gap:8px;border:0;border-radius:14px;cursor:pointer;padding:12px 20px;font:inherit;font-weight:700;color:#fff;text-decoration:none;background:linear-gradient(180deg,#fb923c,var(--h-orange-deep));box-shadow:0 8px 18px rgba(234,88,12,.28)}.help-primary:disabled{opacity:.5;cursor:not-allowed;box-shadow:none}.help-primary:focus-visible{outline:2px solid var(--h-ink);outline-offset:2px}.help-submit{width:100%;min-height:50px;font-size:1.05rem}.help-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:4px;padding:4px;border-radius:14px;background:var(--h-purple-soft)}.help-tabs button{border:0;background:none;padding:10px 6px;border-radius:11px;font:inherit;color:var(--h-sub);cursor:pointer}.help-tabs button.is-on{background:var(--h-purple);color:#fff;font-weight:600}.help-ticket{display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:center;padding:14px 16px;color:inherit;text-decoration:none}.help-ticket:focus-visible,.help-ticket:hover{box-shadow:0 10px 24px rgba(40,22,67,.1);outline:none}.help-ticket-copy{display:grid;gap:3px;min-width:0}.help-ticket-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.help-ticket-top strong{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;color:var(--h-ink);white-space:nowrap}.help-ticket-subject{color:var(--h-ink);overflow-wrap:anywhere}.help-chip{flex:none;padding:3px 10px;border-radius:999px;font-size:.78rem;font-weight:600;white-space:nowrap}.help-chip-open{background:var(--h-green-soft);color:var(--h-green)}.help-chip-waiting{background:var(--h-orange-soft);color:var(--h-orange-ink)}.help-chip-resolved{background:#efeaf3;color:var(--h-sub)}.help-empty{display:grid;justify-items:center;gap:12px;padding:28px 20px;text-align:center}.help-empty h2{margin:0;font-size:1.15rem}.help-ticket-head{padding:16px;display:grid;gap:6px}.help-ticket-head hr{border:0;border-top:1px solid var(--h-border);margin:6px 0;width:100%}.help-ticket-head .help-small{display:flex;align-items:center;gap:6px}.help-ref{font-size:1.2rem;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.help-label{margin:0;font-weight:700;font-size:.9rem}.help-subject{margin:0}.help-thread{list-style:none;margin:0;padding:0;display:grid;gap:14px}.help-message{display:grid;grid-template-columns:36px 1fr;gap:10px;align-items:start}.help-avatar{width:36px;height:36px;border-radius:50%;object-fit:contain;background:var(--h-card);border:1px solid var(--h-border)}.help-avatar-you{display:grid;place-items:center;background:var(--h-purple-soft);color:var(--h-purple);border:0}.help-bubble-wrap{min-width:0;display:grid;gap:4px}.help-message-meta{display:flex;justify-content:space-between;gap:8px;font-size:.84rem}.help-message-meta time{color:var(--h-sub);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.help-bubble{margin:0;padding:10px 14px;border-radius:4px 16px 16px 16px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.help-message-customer .help-bubble{background:var(--h-purple-soft)}.help-message-support .help-bubble{background:var(--h-orange-soft)}.help-reply{position:sticky;bottom:12px;display:grid;grid-template-columns:1fr auto;gap:10px;align-items:end;padding:10px;border-radius:18px;background:var(--h-card);border:1px solid var(--h-border);box-shadow:var(--h-shadow)}.help-reply textarea{min-height:46px;max-height:160px}@media (max-width:480px){.help-hero{grid-template-columns:1fr 120px}.help-hero-art{width:120px;height:120px}.help-hero-art img{width:108px;height:108px}.help-faq p{padding-left:16px}}@media (max-width:720px){.help-reply{bottom:calc(var(--tabbar-h) + env(safe-area-inset-bottom) + 10px)}}.help-page.is-in-account{background:none;min-height:0;padding:0}.help-page.is-in-account .help-wrap{max-width:none;padding-inline:0}.help-page.is-in-account .help-hero{padding:22px 26px;border-radius:24px;border:1px solid var(--h-border);background:radial-gradient(420px 260px at 100% 0,rgba(242,232,252,.95),transparent 70%),radial-gradient(360px 240px at 0 100%,rgba(255,233,210,.8),transparent 70%),var(--h-cream)}@media (min-width:861px){.help-page:not(.is-in-account) .help-wrap{max-width:1180px;padding-inline:clamp(16px,2.4vw,40px)}.help-hero h1{font-size:clamp(2.2rem,3vw,2.8rem)}.help-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.help-action{padding:20px 22px}.help-faqs{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;align-items:start}.help-faqs .help-section-head{grid-column:1/-1}.help-categories{grid-template-columns:repeat(5,minmax(0,1fr))}.help-category-wide{grid-column:auto;display:grid}.help-submit{width:auto;min-width:240px;justify-self:start}.help-tabs{max-width:520px}.help-ticket-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.help-bar{grid-template-columns:44px 1fr auto}.help-bar-title{text-align:left;font-size:1.5rem}}@media (min-width:1400px){.help-ticket-list{grid-template-columns:repeat(3,minmax(0,1fr))}}